Terms & Conditions

Effective Date: 14/02/2025

​Welcome to duttaoptics.in. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchase or using our services.


1. General Information

  • duttaoptics.in is an online platform for purchasing sunglasses, eyeglasses, lenses, and contact lenses.
  • By using this website, you agree to these Terms and Conditions in full. If you disagree with any part of these terms, please do not use our website.
  • We reserve the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review them periodically.

2. Eligibility

  • By using our website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or guardian.
  • Users must provide accurate, complete, and current information during registration or purchase.

3. Products and Services

  • We offer a wide range of sunglasses, eyeglasses, lenses, and contact lenses.
  • All product descriptions, images, and pricing are provided for informational purposes and may be subject to updates.
  • We strive to ensure accuracy in all product details; however, we cannot guarantee that all information is error-free.

4. Pricing and Payment

  • All prices are displayed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
  • Payment can be made through credit/debit cards, net banking, UPI, or any other payment method accepted by our platform.
  • We reserve the right to modify product prices without prior notice.
  • In case of payment failures or technical glitches, we will assist in resolving the issue but cannot be held responsible for delays caused by third-party payment gateways.

5. Order and Shipping

  • Orders are subject to acceptance and availability. We reserve the right to cancel orders for any reason.
  • Shipping timelines are provided as estimates and may vary due to external factors.
  • We are not responsible for delays caused by logistics providers or unforeseen circumstances.

6. Returns and Refunds

  • Products can be returned or exchanged within 7 days of delivery, provided they are unused and in their original condition with all packaging intact.
  • Refunds will be processed within 7-10 business days after the return is approved.
  • Contact lenses and customized prescription lenses are non-returnable unless defective.
  • For detailed information, refer to our Return and Refund Policy section on the website.

7. Use of Website

  • You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others.
  • Unauthorized use of this website may give rise to a claim for damages and/or constitute a criminal offense.

8. Intellectual Property

  • All content on duttaoptics.in, including logos, product images, descriptions, and graphics, is the property of Dutta Optics and is protected by intellectual property laws.
  • Unauthorized reproduction, distribution, or modification of any content is strictly prohibited.

9. Limitation of Liability

While we strive to provide high-quality products and services, we cannot be held liable for:
  • Any inaccuracies in product descriptions or images.
  • Delays in shipping due to external factors.​
  • Allergic reactions or other issues caused by the use of our products.
  • Our liability is limited to the maximum extent permitted by law.

10. Privacy Policy

10.1. We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and secure your personal data.

11. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of India.
  • Any disputes arising out of or related to the use of this website shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.

12. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at: Dutta Optics
Location: Bishnupur, Kolkata, West Bengal
Email: ​duttaopticsbsp@gmail.com
Phone: ​+91 93826 73167

Thank you for choosing Dutta Optics for your eyewear needs.